See what our customers say about their Boulden Brothers experience
Read what customers say about Boulden Brothers on Facebook and Google
I met Jon Rivers when he came to my house to discuss a new heater & air conditioner. Jon was very professional and friendly. Jon's knowledge about the new heater & air conditioners was very impressive, he answered all my questions. Jon took the time to measure in detail my home to determine the correct size required. I did not feel rushed in making my decision, and I appreciated that. It was definitely a pleasure in meeting Jon and discussing the options I have. I also would like to add, I find it very comforting to receive the email with a picture and bio of the person Boulden Brothers is sending out before they arrive at my home. I am very please to be a Boulden Brothers customer.
I had an issue with my heating system. The technician, Brandon, was nothing short of professional. He did not park on my driveway, he wore shoe covers the whole time , and he was in and out multiple times, never once used profanity in my presence and he explained the job and cost the whole step of the way. He very knowledgeable about his job and courteous. Overall I felt he respected my home and that means a lot to us, and he resolved the issue. Well done.
Boulden Brothers first texted to say they were on their way and arrived promptly when they said they would. We had a whole house surge protector installed, new smoke detectors and a carbon monoxide detector. Our house is safer today than it was yesterday! Our technician was knowledgeable, courteous and prompt.
Another good call from Bolden. I have used them off and on for many years and they're always very respectful, fair, and cost-effective. Courtney was a pleasant and competent young lady and quickly found the problem. We're in the process of correcting it? I am very satisfied.
My first post was on Facebook and I would have placed this one there also but I feel more people need to know about the Boulden Company.
They said they would be here on Thursday and they were bright and early. The weather was cool and about halfway into it the rain started. I had two of the most Fantastic guys anyone could ask for Dave Smith and Dylan Peach. They were fairly young but what a awesome team. I had a million questions throughout the day. Each time they stopped and answered them with a attitude that was strictly customer service. Never got tired of answering them and I observed a lot of caps and such in my vent system but I knew it was not there Job. But guess what they went above and beyond and fixed all they could get to. They were so upfront and Honest about everything. They were in no hurry to get the job done even with the rain. They ensured it was done right the first time, However they told me if I observed something wrong or even thought it. Call and someone would be right back out. I have worked with a few companies in Delaware, Having them do repair work for me because be Disabled I can't do things that a man can, I'm not much of one anymore. I have been overcharged, Paid for work that was only half done. I told myself no more and I had to have AC and a new Heater because of my health. That they VA said they would help me. That was 3 years ago piles of paperwork and always a denial. I have a prescription written by two Doctors at the VA. I don't understand the system at all. I need the air for my medical conditions and live on a fixed income. Lou the salesman sold me a unit that would meet my Medical needs. And Dave and Dylan went above and beyond and did a Job for me that if anyone needs something Go to Boulden First. They are Not the Cheapest and Not the Most Expensive. But I will say they are the most Honest company that I have had the pleasure to deal with and they have my business from now on. Thank you Boulden, Jon and they Awesome team of Dave Smith and Dylan Peach as far as I'm concerned. They are going to go Far in this Company. Thank You from a Disabled Veteran that has no idea of what I would have done without you. I did check the Internet and have 5 companies come out. Jon had me sold in 20 Minutes just by doing what every company should Just be Honest and Stand behind your work. That still means something today like it did when our fathers did business on there word and Handshake. I know this is a little long but I would not be doing them justice if I didn't tell the whole story
Mark Breeding 100%DAV